Just Listen: Discover the Secret to Getting Through to Absolutely Anyone   

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Dating Coaches: Keith FerrazziMark Goulston MD
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Product Information

“Just Listen” shows how to effectively communicate with others by first learning how to listen. Psychiatrist and business coach Mark Goulston explains techniques for moving people from resistance to consensus.

Some of the areas covered:

- Effective listening
- How to make someone feel “felt”
- Turn negative people into assets
- Using empathy to bridge communication gaps
- Shifting an angry or aggressive person into a calmer, more receptive state


Skillsets:
Lifestyle & Social Skills
Experience Level(s):

Beginner
Learning Format:
  • Kindle eBook
  • Book
Hot Topic Tags:
Conversation Skills
Expert/ Coach/ Author:
Keith FerrazziMark Goulston MD
Release Date:
March 04, 2015
Price: $9.87 - $17.39

(depending on product format or options purchased)


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If you have a question or problem, ask us:

Table of Contents/ List of Topics Covered:

Foreword by Keith Ferrazzi
Preface to the Paperback Edition
Acknowledgments

SECTION I: The Secret To Reaching Anyone

1. Who’s Holding You Hostage?
- The Persuasion Cycle
- The Secret: Getting Through Is Simple
2. A Little Science: How The Brain Goes from “No” to “Yes”
- The Three-Part Brain
- Amygdala Hijack and the Death of Rational Thought
- Mirror Neurons
- From Theory to Action

SECTION II: The 9 Core Rules For Getting Through To Anyone

3. Move Yourself from “Oh F#@& to OK”
- Get Through to Yourself First
- Speed Is Everything
- The “Oh F#@& to OK” Process
- The Power of “Oh F#@&”
- The “Oh F#@& to OK” Speed Drill
4. Rewire Yourself To Listen
- “But I Do Listen! . . . Don’t I?”
- How Well Do You Know the People You Know?

5. Make The Other Person Feel “Felt”
- Why Does “Feeling Felt” Change People?
- The Steps to Making Another Person Feel “Felt”

6. Be More Interested Than Interesting
- The “Interesting” Jackass
- Don’t Just Act Interested – Be Interested

7. Make People Feel Valuable

8. Help People To Exhale Emotionally and Mentally
- Moving a Person Away from Distress
- Guiding a Person to Exhale

9. Check Your Dissonance At The Door
- The Perils of Corporate Dissonance
- When You Can’t Avoid Dissonance, Anticipate It

10. When All Seems Lost – Bare Your Neck
- Show Them Your Neck, and They’ll Want to Show You Theirs

11. Steer Clear of Toxic People
- Needy People
- Bullies
- Takers
- Narcissists
- Psychopaths
- Mirror Check: Who’s the Problem

SECTION III: 12 Easy-To-Use Tools For Achieving Buy-In And Getting Through

12. The Impossibility Question

13. The Magic Paradox
- The Cascade of “Yes”
- A Trust-Gaining Move

14. The Empathy Jolt
- How It Works
- When to Employ the Empathy Jolt
- The Power of Analogy

15. The Reverse Play, Empathy Jolt #2

16. “Do You Really Believe That?”

17. The Power of “HMMM . . .”

18. The Stipulation Gambit

19. From Transaction To Transformation
- Negotiating Versus Relating
- What Question Would Make You Look Up?

20. Side By Side

21. Fill In The Blanks

22. Take It All The Way To “No”

23. The Power Thank You and Power Apology
- “Thank You” Versus the Power Thank You
- The Power Apology

SECTION IV: Fast Fixes For 7 Challenging Situations

24. The Team From Hell

25. Climbing The Ladder

26. The Narcissist At The Table

27. Stranger In Town
- The Visibility Stage
- The Credibility Stage
- The Profitability Stage

28. The Human Explosion

29. Getting Through To Yourself

30. Six Degrees Of Separation
- Create One-on-One Situations
- Make Virtual Allies
- Reach the Gatekeepers

Afterword
Index
About the Author
Keynotes/Workshops

Free Sample Chapter from “Real Influence” by Mark Goulston and John Ullmen


What You Get:


Book options include:
- Kindle $9.87
- Paperback $10.08
- Hardcover $17.39


Guarantee / Terms:

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